Privacy at a Glance – Key Commitments
| Area | What It Means for You | tz999 Commitment |
|---|---|---|
| Data Controller | Who is responsible for your data | TZ999 (tz999.ws) |
| Data Sold to Advertisers | Whether your data is sold for ads | Never |
| Payment Data Storage | How card / wallet details are stored | Encrypted, PCI-DSS Compliant |
| Minimum Age | Age required to hold an account | 18+ Only |
| Data Retention | How long account data is kept | Account active + 5 years |
| Right to Deletion | Can you ask us to delete your data | Yes — request via email |
| Third-Party Sharing | Who else sees your data | Payment processors & fraud prevention only |
| Cookies | Types of cookies used | Essential + Analytics (opt-out available) |
| Contact for Privacy Queries | Where to send privacy requests | support@tz999.ws |
tz999 protects the personal data of Pakistani members from Karachi to Sukkur and beyond
1Who We Are
tz999 ("we," "us," "our") operates the online sports betting and gaming platform available at tz999.ws. We are the data controller responsible for the personal information of all members who register and use the tz999 platform. This Privacy Policy applies to all services offered through tz999, including cricket betting, football betting, PSL markets, virtual sports, live casino, Ludo games, and the live cricket score feature.
By creating a tz999 account, you are entering into an agreement with us that includes the data practices described in this Privacy Policy. If you do not agree with how we handle personal data, please do not register. If you have questions before deciding, contact us at support@tz999.ws and we will answer them directly.
This Privacy Policy forms part of the tz999 Terms and Conditions. Reading both documents together gives you the full picture of how the platform operates and what obligations tz999 has toward you as a member.
2What Personal Data We Collect
tz999 collects only the information that is genuinely necessary to provide you with a safe, functional, and enjoyable betting and gaming experience. We do not collect data speculatively or build unnecessary profiles on members. Below is a full breakdown of the categories of personal data we hold.
2.1 Registration Data
- Full name as it appears on your Pakistani CNIC or other ID
- Mobile number (primary contact and account identifier)
- Date of birth (for age verification purposes)
- Account username and password (stored in hashed, encrypted form — we never store your password in plain text)
- City and province of residence (optional, used for language preference and market relevance)
2.2 Identity Verification Data
- Copy of CNIC or other government-issued photo identification, when requested as part of an account verification or large withdrawal process
- Selfie photograph matching ID documents, where required by our compliance procedures
2.3 Transaction and Financial Data
- Deposit and withdrawal history including amounts, dates, and payment method references
- Easypaisa, JazzCash, NayaPay, or SadaPay account identifiers (last four digits or reference numbers — we do not store full wallet credentials)
- Bank account details provided for IBFT withdrawals (account number, bank name)
- Visa/Mastercard debit or credit card details handled through our PCI-DSS-compliant payment processor — full card numbers are never stored on tz999 servers
2.4 Betting and Gaming Activity Data
- Full history of bets placed, markets selected, stakes, odds accepted, and outcomes
- Casino game sessions, virtual sports activity, and Ludo game participation
- Live cricket score feature usage patterns
- Bonus and promotional claims and wagering completion records
2.5 Technical and Device Data
- IP address at the time of registration and at each login
- Device type, operating system, and browser or app version
- Session timestamps and duration
- Pages visited within the tz999 platform and features accessed
2.6 Communications Data
- Messages sent to our customer support team via email or live chat, including attachments
- Responses to optional surveys or feedback requests
- Records of promotional communications you have opted in or out of
tz999 does not collect sensitive personal data such as political opinions, religious beliefs, medical history, or biometric data unless explicitly required by law and with your explicit consent in that specific context.
3How We Collect Your Data
tz999 collects personal data through the following channels:
- Directly from you: When you register an account, complete your profile, make a deposit, place a bet, claim a bonus, or contact support
- Automatically: Through cookies and technical tracking when you visit and interact with the tz999 platform (see Section 8 for full cookie details)
- From payment providers: Payment processors such as Easypaisa or JazzCash may confirm transaction status and reference data to allow us to credit your tz999 wallet correctly
- From fraud prevention partners: Risk assessment services may provide risk scores or flags associated with an IP address or device pattern, which we use to protect all members on the platform
- From identity verification services: Where we use third-party document verification tools to confirm the authenticity of CNIC or other identity documents submitted during account verification
tz999 members across Pakistan — your personal data is handled with full transparency and care
4Why We Use Your Data – Our Purposes
Every piece of data that tz999 holds serves a specific and justifiable purpose. We do not collect data without a reason, and we do not use data beyond the purposes listed here without informing you first.
| Purpose | Data Used | Why It Is Necessary |
|---|---|---|
| Account creation & management | Name, mobile, date of birth, password | To open and maintain your tz999 account |
| Age verification | Date of birth, CNIC copy | To confirm you are 18+ before you can bet |
| Payment processing | Payment method references, transaction amounts | To credit deposits and process withdrawal requests |
| Fraud & security | IP address, device data, betting patterns | To protect all members from fraudulent activity and account takeover |
| Responsible gaming | Betting history, session duration, deposit frequency | To monitor for problem gambling indicators and apply member-set limits |
| Customer support | Communications data, account history | To resolve your queries accurately and record outcomes |
| Legal compliance | Identity, transaction records | Anti-money laundering (AML) and Know Your Customer (KYC) requirements |
| Marketing (opt-in only) | Mobile number, betting preferences | To send you relevant promotions you have consented to receive |
| Platform improvement | Technical and usage data | To understand how members use tz999 and make the experience better |
Marketing communications from tz999 are only sent to members who have explicitly opted in. You can opt out at any time by contacting support@tz999.ws or by updating your communication preferences in your account settings.
5Legal Basis for Processing Your Data
tz999 processes personal data on the following legal grounds:
- Contract performance: Processing your name, contact details, payment information, and betting history is necessary to deliver the tz999 services you have signed up for. Without this data, we cannot operate your account or process payments.
- Legal obligation: Identity verification, transaction records, and anti-money-laundering checks are required by applicable law and regulatory standards. tz999 must retain certain records regardless of member preference.
- Legitimate interests: Fraud prevention, platform security, and responsible gaming monitoring are conducted on the basis of our legitimate interest in maintaining a safe environment for all members. These interests do not override your rights — they are proportionate and we minimise the data used.
- Consent: Marketing communications and non-essential analytics cookies are only processed on the basis of your explicit opt-in consent, which you can withdraw at any time.
6Who We Share Your Data With
tz999 does not sell your personal data. We do not share it with advertisers, data brokers, or third parties for their own marketing purposes. The only circumstances under which tz999 shares member data with external parties are the following:
6.1 Payment Service Providers
When you deposit or withdraw through Easypaisa, JazzCash, NayaPay, SadaPay, a bank IBFT transfer, or a Visa/Mastercard card, the relevant payment processor receives the minimum data necessary to complete the transaction. These providers have their own privacy policies and are bound by their respective regulatory frameworks in Pakistan.
6.2 Identity Verification Services
Where tz999 uses a third-party document verification service to confirm the authenticity of a CNIC or other identity document during an account verification process, the relevant document image is shared with that service solely for verification purposes and is not retained by them beyond the verification workflow.
6.3 Fraud Prevention and Risk Management
tz999 works with fraud prevention partners who receive anonymised or pseudonymised signals — such as device fingerprints or IP risk scores — to help identify suspicious activity. These partners do not receive your name, mobile number, or financial data.
6.4 Legal and Regulatory Requirements
tz999 will disclose personal data to law enforcement, regulatory bodies, or other competent authorities when required to do so by applicable law, court order, or legitimate regulatory request. We will notify you of any such disclosure where we are legally permitted to do so.
6.5 Business Successors
In the event that tz999 undergoes a merger, acquisition, or sale of all or part of its business, member data may be transferred to the successor entity. Any such transfer would be subject to the same privacy protections described in this policy, and members would be notified in advance.
All third parties who receive any tz999 member data are required to handle it in accordance with applicable data protection standards. tz999 does not partner with organisations whose data practices do not meet our minimum standards.
7Payment Data Security
The security of payment information is one of the highest priorities at tz999. Pakistani members trust us with the details of their Easypaisa accounts, JazzCash wallets, and bank details, and we take that responsibility seriously.
All payment data transmitted between your device and the tz999 platform is encrypted using TLS (Transport Layer Security) — the same encryption standard used by major banks. Full card numbers are never stored on tz999 servers. Credit and debit card transactions are processed directly by our PCI-DSS-compliant payment processor, which means your card details pass through a secure, independently audited environment rather than being stored anywhere on tz999's own infrastructure.
For mobile wallet transactions via Easypaisa or JazzCash, tz999 stores only the reference number and confirmation status of each transaction. Your wallet PIN and full account credentials are never transmitted to or stored by tz999 at any point.
tz999 will never ask you to share your Easypaisa PIN, JazzCash PIN, bank account password, or card CVV with a support agent. If anyone claiming to be from tz999 asks for this information, it is a fraud attempt. Report it immediately to support@tz999.ws.
From Skardu to Karachi — tz999 safeguards the privacy of every Pakistani member on the platform
8Cookies and Tracking Technologies
tz999 uses cookies and similar tracking technologies to make the platform work correctly, to remember your preferences, and to understand how members use the site so we can improve it. Here is a straightforward explanation of the different types of cookies we use.
| Cookie Type | Name / Category | Purpose | Duration |
|---|---|---|---|
| Essential | session_id, auth_token | Keep you logged in and secure during your session on tz999 | Session |
| Essential | csrf_token | Prevent cross-site request forgery attacks on your account | Session |
| Functional | pref_lang, pref_odds | Remember your language and odds format preferences | 90 days |
| Analytics | _tz_analytics | Understand which pages and features members use most, in anonymised aggregate form | 12 months |
| Analytics | _tz_perf | Monitor platform load times and error rates to improve performance | 30 days |
Essential cookies cannot be disabled — without them, core platform functionality including login and payment flows would not work. Functional and analytics cookies can be opted out of by contacting support@tz999.ws with your account reference. We do not use advertising or third-party tracking cookies.
Do Not Track
If your browser sends a "Do Not Track" signal, tz999 will not activate any non-essential tracking beyond the essential cookies described above.
9Data Retention – How Long We Keep Your Information
tz999 retains personal data only for as long as it is genuinely needed. The standard retention periods by data category are:
- Account and registration data: Retained for the full lifetime of your active account plus five years after account closure. This retention is required to meet regulatory record-keeping obligations.
- Transaction and financial records: Retained for seven years from the date of each transaction in line with standard financial record-keeping requirements.
- Betting and gaming activity: Retained for the lifetime of your active account plus five years. This data supports responsible gaming monitoring, dispute resolution, and compliance review.
- Identity verification documents: Retained for the verification review period and then deleted, unless regulatory requirements mandate longer retention for AML compliance purposes.
- Communications with support: Retained for three years from the date of the last message in each conversation, to support follow-up queries and compliance reviews.
- Technical and device data: Retained for 90 days in full, then aggregated anonymously for longer-term platform analytics.
- Marketing consent records: Retained for as long as you hold an account, to prove consent was obtained and to process opt-out requests accurately.
When data reaches the end of its retention period, it is securely deleted or permanently anonymised so that it can no longer be linked to your identity.
10Your Data Rights as a tz999 Member
As a member, you have meaningful rights over the personal data tz999 holds about you. These rights are not buried in a terms page — they are actionable and we take requests seriously. Here is a clear explanation of each right and how to exercise it.
To exercise any of these rights, email support@tz999.ws with the subject line "Data Rights Request" and include your registered mobile number and a description of your request. We will acknowledge within 24 hours and respond fully within 30 days.
All data rights requests must come from the verified account holder. We will ask for identity confirmation before processing a rights request to ensure we only release or delete data to the right person.
11Children's Privacy
The tz999 platform is strictly for users aged 18 and above. We do not knowingly collect, store, or process personal data relating to persons under 18 years of age. Our registration process includes a date of birth field specifically to enforce this requirement, and we conduct age verification checks on accounts where there is any doubt.
If you are a parent or guardian and believe a minor has registered on tz999 without your knowledge, please contact us immediately at support@tz999.ws. We will close the account, delete all associated personal data, and return any funds that were deposited once identity is confirmed.
12Changes to This Privacy Policy
tz999 reviews this Privacy Policy at least once a year and may update it to reflect changes in our data practices, the services we offer, or applicable legal requirements. When material changes are made, we will notify all registered members by sending a notification to your registered mobile number or via a visible notice on the tz999 platform, at least 7 days before the new policy takes effect.
The effective date at the top of this page will always reflect when the current version was last updated. We recommend reviewing this page periodically. Continued use of tz999 after any update constitutes acceptance of the revised Privacy Policy.
13Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data tz999 holds about you, please reach out to our privacy team. We respond to all privacy-related queries within 24 hours and resolve them within the timeframes stated in Section 10.
Six Ways tz999 Keeps Your Data Safe
These are the practical privacy protections built into every part of the tz999 platform for Pakistani members.
End-to-End Encryption
Every piece of data transmitted between your device and tz999 is encrypted using TLS. Whether you are depositing via Easypaisa or checking your betting history, the connection is secure at all times.
No Card Numbers Stored
Full card details from Visa or Mastercard payments are never stored on tz999 servers. Our PCI-DSS-compliant payment processor handles all card data in an independently audited, secure environment.
Data Never Sold
tz999 does not sell, rent, or trade member data to advertisers or data brokers under any circumstances. Your personal information exists on our platform to serve you — not to generate revenue from third parties.
Clear Data Rights Process
You have the right to access, correct, export, or delete your data. The process is straightforward — one email to support@tz999.ws — and we are legally required to respond within 30 days. No runaround, no delays.
Minimal Third-Party Sharing
Personal data is only shared with payment processors, fraud prevention partners, and regulatory authorities when legally required. Every third party is contractually bound to our minimum data protection standards.
Defined Retention Periods
tz999 does not keep your data indefinitely. Every data category has a defined retention period after which it is securely deleted or permanently anonymised. We do not hold data we no longer have a reason to retain.